Ooma’s remote features can help your business stay up and running no matter where your employees are. If that doesn’t work for you, though, RingCentral also offers ticket service, an extensive online knowledge base, and weekly webinars to answer common questions. Keep in mind, though, that usually only larger enterprises get US-based support-small businesses usually get outsourced to overseas customer service representatives. Unlimited calls within the US and CanadaĪnd if you ever experience trouble with your VoIP system, RingCentral’s customer service team is available 24/7 via online chat or via phone during standard business hours.Here are a few other features business owners are sure to love: Video meetings can even last up to 24 hours-just in case. Plus, RingCentral plans include unlimited internet faxing, phone conferencing, and videoconferencing for up to 100 participants. RingCentral promises a 99.999% uptime, meaning both your in-house and at-home employees can rely on your VoIP system to work whenever they need it. We searched through the VoIP market for the best services and found the top 13 best out there with RingCentral at the top offering a wide feature range at a low cost and also price matching.Īnother thing we love about RingCentral is its reliability. VoIP small-business phone systems enable employees at home to make and receive business calls using your business phone number. Over the last couple years, VoIP phone systems have become more and more important as workers stay home. They will dial the VoIP number and you can answer on whichever phone you want to use. What is especially great about it, is that when you call, your business phone number will show up on caller ID instead of your cell number or whatever you are using to make that call. Perks include being able to place VoIP calls from your desktop business phone or your cell phone using your VoIP phone number. There are tons of perks to using a VoIP service. With business VoIP services, you don't have to worry about limited numbers of physical phone lines.
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